What does digital hairdressing management involve?
In salon management, several decisions are intertwined: who is working today, which services can be booked, which customer will come back and which product was sold? A customer list alone is not enough. For usable salon management, information needs to be available where your team needs it.
Frisys assigns these tasks to Calendar, Customers, Team, Merchandise, Cashier, and Reports. Buddy helps you to cover the appropriate area in the conversation. The scope depends on your tariff; Roles, connected accounts, and approvals also apply to AI jobs.
This is how you organize a salon day
- Before the first appointment: Check the Roster, breaks and absences. Working hours tell when someone works; Online availability specifies separately which times customers can book.
- For a new booking: Check the service, duration, team member, buffer time and resources. The Appointment scheduling with online booking takes the stored booking rules into account.
- Before treatment: Open the digital customer file. Past visits and treatment notes help with preparation. Maintain consents there before planning subsequent communications.
- When paying: List services, products sold and, if applicable, vouchers Checkout process together. A completed appointment and a received payment remain separate events.
- To conclude: Check the daily closing and the Evaluations of sales and utilization. For your tax adviser, you can review receipts and prepare the export using agreed account codes.
These steps are a sample flow, not a customer review. In the personal demo, we will check it against the services, times and responsibilities of your company.
Customer management: From visit to rebooking
A customer profile combines contact information with appointment history, notes and consents. This means your team can continue with the appropriate treatment at the next visit. The customer account offers access to appointments and orders; Loyalty points and vouchers supplement customer loyalty.
Newsletters and re-engagement require suitable recipients, consent and a connected email account. Review content and approvals before sending a message. The Marketing functions describe the available channels and requirements.
Manage services and goods in the hairdressing salon
Maintain services with variants, prices, duration and processing times. For products, connect stock, minimum quantities, suppliers and sales. With Merchandise management and voucher management you can maintain this information, prepare orders and carry out inventories.
An example: If a care product is sold during a visit, it is part of the checkout process and can change the inventory. Depending on the model, additional tasks are added in the online shop. You clarify the seller role, shipping and conditions separately for the selected shop.
Salon management for individual, team and multiple locations
As a self-employed hairdresser, you need above all a clear calendar, customer data and a comprehensible financial statement. Roster, responsibilities and personal authorizations are added to the team. For several locations, the scope and setup are individually tailored to the Ensemble tariff.
Frisys runs in the browser on computers, tablets and smartphones and supports twelve interface languages. Compare included team seats and features under Prices and packages. Before you start, also clarify the devices, payment connections and data export of your previous system.
Your checklist for getting started
- Which dates, services and team times must be taken over?
- Which customer data and consents can you export from the current system?
- Who can edit customer information, pricing, checkout and marketing?
- What devices, receipts and provider connections does your company need?
The Change support starts with this test. If you would like to compare the range of functions first, you can find the overview below Salon software and hairdressing software from Frisys and our Comparison checklist.
Discuss your salon management in a demo