Lea · Change date
Record your name, callback number and concerns. Connect the entry to an existing customer profile if appropriate.
A callback. That doesn't go down.
While you're editing, a call comes in. Record the request, assign it and make it clear to your team who will take care of it.
From your idea.
Until the good result.
The wish ends up on the list.
Record your name, callback number and concerns. Connect the entry to an existing customer profile if appropriate.
The right person takes over.
Add a note and agree with the team who will call back. The common course prevents unnecessary questions.
Done remains understandable.
Record the result and complete the callback. A new appointment or another task is created in the appropriate area.
This is what it looks like in everyday life.
Ein konkreter Ablauf. Schritt für Schritt in deinem Salon.
Scene 1 of 3: Leah · Change date
Everything you need for it.
For example in your salon.
Lea would like to postpone her color appointment. The callback is noted at reception; Mia calls back during her break and records the new agreement.
This is what comes out of it.
A shared list of concerns, notes and completed callbacks.
Start well prepared.
Your team needs access to the shared call list and a clear accountability process.
Open our call list.
Your next step?
Say it Buddy.
Describe what you want to get done. Buddy will help you in the appropriate area and show you the next steps. Your account and your shares set the framework.
Get to know BuddyThat fits with that.
Schedule appointments
One cut, one color, time to act. Plan the visit based on how your team really works. Everyone sees the same calendar and the next change.
Services
Not all cuts are the same. Create your services with variants, prices and the times that your work really needs.
Serve customers
The favorite color. The final care. A wish for next time. Record what is important to your customers and build on that when you see them again.
Ready for more freedom?
More time for your salon.
Buddy helps you find, prepare and get things done. Your releases stay with you.
Everything meshes together.
From the appointment to the receipt, your team works with connected information.
Your advice continues to work.
In the right shop, your customers will find the recommended care even after their visit.
A start that suits you.
We look at your salon together and plan furnishings and changes.